Store purchases
Developer packages are activated after wallet verification and successful checkout recording. Because access is provisioned digitally and scoped immediately, completed package activations are generally treated as non-returnable service purchases.
Failed activation cases
If a checkout is signed but the activation path fails because of a platform-side issue, the correct next step is support review, re-issuance, or manual correction rather than silent loss of access.
Free and demo surfaces
The free package, the 1-Click showcase, the audit console, the vault challenge, and the faucet flow are demonstration surfaces. They do not carry refund eligibility because they are not subscription purchases.
Support path
If a team believes a package was activated incorrectly, the support review should include wallet address, package name, transaction hash, and any related integrity hash or checkout record so the issue can be reconciled quickly.